Shipping
All orders are shipped using Australia Post from Brisbane, QLD.
Standard Australian shipping is a flat rate of $10 and Express Post is $15. All orders over $150 will be eligible for free shipping.
Orders are generally dispatched within 24hrs, and should be delivered within 2-5 days to all major metro areas and capital cities in Australia. If your suburb doesn't fall in this category, then it may take 3-8 days.
All Australian orders are fully trackable. Each transaction will receive a unique tracking code that will be sent to you via email. All items can be tracked online at www.auspost.com.au
New Zealand shipping fee is a flat rate of NZD$16 or Free for orders over $300.
Sizing Charts
Leather Care
Full Grain/Top Cut Leathers
Apply a liberal amount of leather conditioner, with a soft cloth at least twice a year. Beginning of Spring and Autum are good times of year, or as deemed necessary.
You can also apply some leather wax going into summer to help repel sweat and winter for those rainy days and to avoid any mold.
Vintage Buffalo
Apply a small amount of leather conditioner to any scuff marks and massage the cream in to remove them.
Patent (Shiny/Gloss) Leathers
Use a damp (not wet) soft cloth to clean any dust or debris. You can also purchase a specific patent leather cleaner for a better finish.
PU/Vinyl Belt Range
Use a damp (not wet) soft cloth to clean any dust or debris.
*When using any conditioner, wax or water for the first time, please try a test patch in a less visible area and let dry. Better to be safe than sorry, as not all leathers react the same.
Returns
If you are not entirely satisfied with your purchase or have chosen the incorrect size, we are here to help. If your belt is too long, please get in contact with us at orders@beltuponline.com.au before sending your belt back. We may be able to help you adjust the size from home with some household products.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Once we receive your item, we will inspect it and then contact you to discuss the nature of your return.
Refunds
If a refund is approved, we will initiate the payment to your credit card (or original method of payment).
You will receive the credit as soon as possible, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning the item. Once we assess the nature of the return, we will make a decision as to whether the return shipping will be refunded. If possible, please provide a receipt of the return shipping costs.
Note: In the event of incorrect sizing, we will not bear the cost of return shipping. You must send a reply-paid envelope with your belt.
Please send returns to:
BeltUp Leather Co.Shop G:018
DFO Brisbane
18th Avenue
Brisbane Airport QLD 4008
If you have any questions on how to return your item to us, please contact us at orders@beltuponline.com.au